Delete your account

This page explains how to ask us to delete your AmbitNEXT account, the point of sale by Grupo Ambit Technology. It works without the app and without signing in. This is a translation; the Spanish version is the legally binding one.

How to ask

  1. From the email address you sign in to Ambit with as the account owner, write to privacidad@ambit.la with the subject "Eliminar cuenta" and your business's name.
  2. We reply to that same address to confirm it is you.
  3. We delete the account within 30 days and confirm by email.

If you work at a restaurant, your profile is managed by your employer: ask them. You can also write to us and we will pass your request on.

What happens to your data

Deleted

  • Your sign-in and your profile
  • Staff profiles and PINs
  • Devices and settings
  • Conversations with the Assistant
  • Menus and orders, except what tax law requires us to keep

Kept, blocked

  • Invoices (CFDI) and tax records, including payment and refund records: at least 5 years (article 30 of the Código Fiscal de la Federación)

While blocked, that data is used for nothing else and is deleted when its period ends. More in the privacy notice.